TM Forum seeks Data Analyst (Western Europe or USA)

(Heidi Lobecker) #1

Data Analyst
Location: Western Europe or USA
About TM Forum
TM Forum is a global association of over 850-member companies that generate US$2 trillion in revenue and serve five billion customers across 180 countries. We drive collaboration and
collective problem-solving to maximize the business success of communication and digital
service providers and their ecosystem of suppliers around the world. We support members as
they navigate their unique digital transformation journeys, providing practical and proven assets
and tools to accelerate execution, and platforms to facilitate collaborative problem solving and
innovation. You can learn more at

Our vision is to drive the next wave of digital business growth – the digitization of every industry
– by providing a common innovation platform to connect businesses, industries, and
ecosystems. We do this in a highly practical and agile way through collaboration programs and
communities which lead to rapid prototypes – ranging from digital business models to
interconnectivity APIs – that have real world commercial applications. Complementing our
collaboration programs, the Forum provides thought-provoking digital business research and
publications, industry best practices and standards along with training programs to accelerate
adoption, and events and workshops which connect top business & IT leaders to learn, network,
and develop meaningful partnerships.

The Data Analyst is responsible for developing strategies that ensure that the Forum becomes a
truly data-driven organization. This will be achieved through the improvement of the Forum’s
data warehouse capability drawing from existing and new data sources and translating data to
business insights that can drive smart business decisions.

  • Providing data reporting functions to the business and technical community using Talend and
    Snowflake development.
  • Troubleshooting data discrepancies and work on resolving and clarifying them.
  • Work with business and technology partners to build insightful analytics solution, forecasting
    and regression models.
  • Identify areas where operational efficiency can be improved through enhanced automation and implement those enhancements.

This role will be part of the IT team, reporting to the VP, IT, but will be cross-functional support
for the delivery of data insights to the whole business. They will work closely with Marketing and
Sales colleagues who use Marketo and Salesforce. TM Forum is a globally distributed, busy
organization, and the role will suit a conscientious self-starter that enjoys working remotely with
colleagues in different time zones, with different levels of knowledge in reporting and gaining
business insights from data. Overall responsibility for sales revenue and target achievement in
the following areas: -

Must have

  • A proven track record of developing data warehouses from source data and use of ETL.
    Preferably with Talend and SQL database technologies

  • Excellent knowledge of data modeling techniques and implementing Slowly Changing
    Dimensions within a data warehouse * Knowledge and experience of using REST APIs and
    working with JSON data

  • Expert SQL knowledge

  • Expert use business intelligence tools. Preferably Birst or YellowFin but not essential

  • Demonstrate strong ability to translate business requirements into clear and concise reporting
    insights. Designing the data required in the warehouse through to front end visualization tools

  • Ability to build dashboards and reports that report on a wide variety of metrics

  • Experience implementing and enforcing data segmentation and data management policies

  • Excellent attention to detail, ability to validate data and troubleshoot issues

  • Competent Microsoft Office user: Word, PowerPoint, Excel

  • A natural ability to provide one-to-one coaching to business colleagues, and provide tips and
    tricks with using reporting technologies
    Nice to have

  • Experience of working with marketing automation systems and CRM (pref Marketo and

  • Experience with Microsoft PowerBI and Office 365

  • Experience of app development

  • Interest in Machine Learning and AI

  • Knowledge and awareness of GDPR and associated requirements
    Person Specification

  • You have five year’s hands-on experience of full stack BI development:

  • You enjoy using data to build insights and you have an educational background to degree level
    that supports this inherent fascination

  • You have hobbies and side-interests that reflect this interest in structure and logic

  • You have the people skills and patience to train and mentor people with different levels of
    competency in using data

  • You can work remotely and support users on different time zones in different continents, as part of a distributed global team
    For immediate consideration, please email your resume to

An Equal Opportunity Employer
TM Forum does not accept resumes from unauthorized agencies and search firms. Resumes submitted on this site by
unauthorized third-parties will not be considered for posted positions and are not eligible for any compensation. All thirdparty
agents and search firms must have an approved contract with TM Forum to submit resumes on behalf of candidates.

(system) #2

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