Map Visual Glitching on Looker dashboard

I am attempting to add a map visual to my dashboard. I have all the necessary information required to make a static map chart on Looker: geolocation data (as a dimension), state, postal code, customer name, customer ID, and billing city. When I pick the map option for the chart, it just does not plot anything. If I reload and try it again, it’ll plot orange dots in the locations but I can’t edit any aspect of the map afterwards (such as icon shape, color, etc). Then, if I add this map view to my dashboard it just comes up as a bright blue tile with nothing showing.
Please help & TIA