Looker Hosted Maintenance Hours

(Carter Moar) #1

Regular maintenance and Looker updates

Hosts in the Americas

Sunday: 9pm-11pm Pacific time
Wednesday: 9pm-11pm Pacific time

Hosts in Europe, Middle East, and Africa

Monday: 9pm-11pm GMT
Thursday: 9pm-11pm GMT

Hosts in Asia and the Pacific

Monday: 5am-7am AEDT
Thursday: 5am-7am AEDT

Urgent maintenance

All hosts

Monday: 9pm-11pm Pacific time
Tuesday: 9pm-11pm Pacific time
Wednesday: 9pm-11pm Pacific time
Thursday: 9pm-11pm Pacific time

During the regular maintenance times your instance may be temporarily unavailable for updates, server upgrades, or other system work.

On rare occasions we may be forced to perform urgent service outside of the standing maintenance hours or patch an instance for a critical issue. A Technical Contact may also schedule updates, server upgrades, restarts, or other maintenance outside of the above hours.

We take system availability seriously and make every effort to keep any interruption brief and to these scheduled hours. We try to avoid performing any system-related work on Friday and through the weekend to ensure that someone is available to respond to unanticipated issues.

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