Girl Scouts of the USA is looking for a Senior Data Analyst (NYC)

About Us

We’re Girl Scouts of the USA

We’re 2.6 million strong—1.8 million girls and 800,000 adults who believe in the power of every G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)™ to change the world. Our extraordinary journey began more than 100 years ago with the original G.I.R.L., Juliette Gordon “Daisy” Low. On March 12, 1912, in Savannah, Georgia, she organized the very first Girl Scout troop, and every year since, we’ve honored her vision and legacy, building girls of courage, confidence, and character who make the world a better place. We’re the preeminent leadership development organization for girls. And with programs from coast to coast and across the globe, Girl Scouts offers every girl a chance to practice a lifetime of leadership, adventure, and success.

You Will

The Senior Data Analyst is a key member of the Enterprise Data & Reporting group, and reports to the Lead Data Scientist, Enterprise Data & Reporting. This role is charged with creating and managing BI and analytics solution that turn data into insight. In this role, you should have a background in data and business analysis. You should be analytical, an excellent communicator with business acumen and problem solving aptitude. You should also have the ability to translate requirements into scalable BI solutions, and provide support to end users – driving adoption of our new BI platform Looker to help the Girl Scouts movement make better data driven decisions.

This role requires you to be both big picture AND detail oriented – At some moments you’ll be working in the minutia – the finest grain of data – and need to understand this in all its subtle details (data model sourcing, data transformation, building out dashboards). At the same time, you need to understand the vision of the Girl Scouts movement, how this translates into the various strategic, tactical and operational level objectives and then translate the objectives into KPIs, dashboards that link to detailed data elements.

Essential Responsibilities

BI Business Requirements and Analysis

  • Works with GSUSA and councils businesses to capture, develop and analyze BI needs/requirements.
  • Provides input and recommendations to business requirements for the design of solutions. Explores the data and discovers patterns, meaningful relationships and anomalies and trends for scalable BI Solutions.
  • Identifies and provides input to new technology/integration opportunity from requirements that will have an impact on the enterprise BI System. Help to define and develop new sources of data for the movement through collaboration with teams and integrated systems.
  • Researches business problems and creates BI Solutions that help analyze these business problems. Business acumen experience to understand the industry and develop KPI’s to create value for the organization.
  • Automate decision making - Analyzing and determining which reports and alerts can be scheduled and automated to move users toward additional data discovery and insight.

BI/Dashboard Design

  • Designing, developing and maintaining business intelligence solutions. This includes the development of dashboards, manipulation of data model and presenting information through reports and visualization.
  • Understanding what data and reports are relevant to the end user and utilize their eye for building simplified dashboards (appropriate visualizations, tables, and charts) to drive storytelling and knowledge to help users find insight.
  • Creates guidelines for best practices for BI rollout. Visualization best practices. Expert in UX/UI Design – knowing where users need to utilize analytics within the business application.

Support/Training

  • Provides guidance, training and problem solving assistance to other team members and end users – enabling self-service reporting from a managed data set.
  • Designs and delivers the development of end-user training materials – particularly aimed at driving adoption and support across federated model.
  • Monitor performance and quality control plans to identify improvements across support/training.

Project/Work Planning

  • Participates in work stream planning processes including inception, technical design, development, testing and delivery of BI Solutions (Looker).
  • This includes contribution to work plans, project management estimation and some business analysis in the development of BI Solution.

QA/Testing

  • Develops, executes and documents user test plans of BI rollout. Analyzes testing results to ensure the solution meets the needs of the business.
  • Verifies the collected data is within required quality standards. Provides input to the development of information metrics and ensures quality metrics are documented and tacked. Creates data quality tickets, as needed.
  • Oversees the implementation and curation of new models/explores.
  • Acts as liaison between end users and developers for QA needs.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Required Competencies

  • Bachelor’s degree in Computer Sciences, statistics
  • Database Management or equivalent work experience
  • 5+ years of experience in an analytically driven role
  • Advanced proficiency with Microsoft Excel, Microsoft Access, and SQL/similar query tools.
  • Advanced proficiency with data visualization using BI tools such as Looker (preferred), Tableau, Qlickview, etc.
  • Conceptual thinker with strong analytic and problem solving abilities.
  • Ability to communicate insights verbally, visually, and in writing.
  • Proactive self-starter and team player with high attention to detail and strong multi-tasking abilities.
  • Ability to pick and master new technology quickly and with minimal assistance.
  • Strong SQL experience preferred.
  • API, Python, or R experience a plus

Required Technical Skills

  • Office 365 or similar suites
  • Competency in PowerPoint or similar presentation software
  • Advanced proficiency in Microsoft Excel or similar software
  • Advanced proficiency with Microsoft Access
  • Advanced proficiency with SQL/similar query tools
  • Advanced proficiency with data visualization using BI tools such as Tableau, ClickView, etc.

You Need

Preferred Education and Experience (i.e. certifications)

  • Bachelor’s degree in Computer Sciences, Statistics, Database Management or equivalent work experience
  • 5+ years of non-profit experience
  • 5+ years of experience in an analytically driven role
  • Advanced proficiency with Microsoft Excel, Microsoft Access, and SQL/similar query tools.
  • Advanced proficiency with data visualization using BI tools such as Looker (preferred), Tableau, Qlickview, etc.

Travel Requirements

  • 0-10%

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